Responding To COVID 19
We’re here to help
Our team is spending some time at home as all New Zealand unites to fight Covid-19.
We’re still here to help though! Our phone and email customer support teams are working from home, so if you have any questions about heat pump installations then please get in touch.
If you’re considering installing a heat pump for winter, we can discuss that with you online and give a quote that’s right for you and your family.
How we’ll do this
When you book a Virtual Home Assessment with us, we’ll give you a call to find an appointment time that suits you. We’ll also ask you how you would like to connect – phone call or video, you choose!
What we’ll do
In the appointment, we’ll ask you a few questions to help us get a sense of your home environment. We may need you to walk around your home to help us better understand your home’s needs, and you’ll be able to point out any challenging areas.
What happens next
At the end of your Virtual Home Assessment we’ll recommend a solution that we think is best for you and your home, and will provide you with a quote. If you decide to go ahead with our solution, just let your Heat Pump Expert know – we’ll organise a time for installation once the Covid-19 lockdown restrictions allow.
We always love hearing from our customers, so we look forward to chatting on 0508 924 528
Stay home, Stay safe!
-Waikato Heatpumps Team